We will always confirm the refund amount with you before sending, and our customer support team are on hand to answer any questions should they arise - support@nooku.co
Partial Refunds
When an item that has been returned fails our quality inspection, one of our team members will be in contact to discuss and clarify the amount you will receive.
Currency Values
In cases of refunds that are not in British Pound Sterling (GBP), Nooku will refund the British Pound Sterling (GBP) amount to the customer and is not responsible for variances in currency values against British Pound Sterling (GBP).
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