Missing, or receive an incorrect item?

We’re so sorry if you’ve received the wrong item, we know these things can be incredibly frustrating. Our small team works hard to get every order right, but mistakes can occasionally happen. 

If you have received the wrong items, please contact us at support@nooku.co or via the contact form on our website. Someone from the team will then be in touch to make sure we get the correct order to you as soon as possible!

If your item hasn't arrived but you have received your tracking number, then please get in touch with us and also contact our delivery partners.